Change Control Notice


File –0014_20190214 Compliance CR Form


Commercial Addendum v1.0


Details of the changes and the relevant documents are contained in the files above




Title – New CNSP Insolvency related obligations


Change to: HSCN Obligations Framework




Introduce new Commercial Addendum (this includes details of changes required to the HSCN MST) – see document “Commercial Addendum v1.0” provided with this change request.


New entry (new obligation in version 4.4 of the Obligations Framework) in the HSCN OF to read as follows: “OPNSP 11, Commercial Addendum, The HSCN Supplier shall comply with the obligations set out in the HSCN Commercial Addendum”.


  • CNSPs required to monitor the financial health of itself and material sub-contractors (and where applicable guarantors).
  • CNSPs required to report the occurrence of a financial distress event to the HSCN Authority and to report on financial risk mitigation (under provisions similar to the standard GLS model contract).
  • Customers will be given the right to novate a contract where they have the right to terminate for material default, financial standing deterioration or insolvency – enacted via the HSCN Mandatory Standard Terms.
  • CNSPs obligated to provide appropriate support for the novation.


Reason for change – Introduces improved monitoring of the financial health of CNSPs and facilitates service continuity / minimises the risk of service disruption should a CNSP insolvency occur.


Status – Major revision – a material change. Responses to be returned by 23rd April 2019.


Comments. – 

  • In principle I have no issue with the change.  Section 4 of the Commercial Addendum which refers to amendments to the Mandatory Supplemental Terms is quite onerous, but probably necessary if any CNSP got themselves into such difficulty. 


The following CN-SPs were consulted

  1. Convergence (Group Networks) Limited
  2. MLL Telecom Limited
  3. Redcentric Solutions Limited
  4. AdEPT Telecom PLC
  5. British Telecommunications PLC
  6. Piksel Limited (Carelink)
  7. Daisy Communications Limited
  8. Exponential-e Limited
  9. IT Professional Services Limited
  10. KCOM Group Public Limited Company
  11. CenturyLink Communications UK Limited
  12. Node 4 Limited
  13. NYNET Limited
  14. OCSL Managed Services Limited
  15. Updata Infrastructure (UK) Limited
  16. The Networking People (Northwest Ltd)
  17. Virgin Media Business Limited
  18. Limited
  19. Gamma Telecom
  20. GTT
  21. High Speed Office
  22. Intercity Technology Ltd
  23. IQVIA Solutions UK Ltd
  24. Logicalis
  25. Telefonica UK Limited
  26. Vodafone