Public Technology

Report gives Whitehall above-average scores in every area except digital services.

A report crowning the UK civil service as the best in the world awarded the institution with above-average scores in 11 out of 12 metrics – with digital services being the only exception.

The International Civil Service Effectiveness (InCiSE) Index assessed 38 governments from around the work and ranked the UK top of the pile. New Zealand, Canada, Finland, and Australia completed the top five.

The report, which was jointly compiled by think tank the Institute for Government and Oxford University’s Blavatnik School of Government, gave the UK civil service a higher-than-average score in 11 of the 12 indicators under consideration.

The country was rated as the best civil service in the world for regulation, and the third best in five other areas: policymaking; fiscal and financial management; tax administration; openness; and procurement. The UK also placed highly in the fields of human resource management, capabilities, and crisis and risk management, being ranked fifth, sixth, and seventh in these areas, respectively.

The report does point out that the UK was the only country with a full data set available.  

All UK GPs, Hospitals and Community Care Facilities to Get Full Fibre

ISP Review

The Government’s Secretary of State for Health and Social Care, Matt Hancock MP, has today announced his intention to upgrade the National Health Service (NHS) with better digital connectivity, not least by ensuring that all GPs and Hospitals are connected to Gigabit capable “full fibre” connections (FTTP or leased lines).

A large number of NHS sites have already been connected to similar networks by various different ISPs, although some reports have noted that 39% of related organisations are still using slow copper lines and on top of that 80% of GP practices could soon be using outdated IT systems, which are not suitable for the demands of future care.

The first sign of a possible change in approach came last year after Matt Hancock MPcalled on Openreach (BT) to help him ensure that “every single GP” could get access to a “full fibre” broadband connection. In response the operator’s CEO, Clive Selley, is claimed to have said, “send me their addresses”.

‘We must walk before we can run’ regarding tech in the NHS

Practice Business

The RCGP’s new ‘tech manifesto’ states that a robust all-encompassing system is required across the NHS before IT can truly revolutionise patient care

The Royal College of GPs (RCGP) has released its new ‘tech manifesto’, which states that the NHS should be a world leader in technology.

The manifesto states that a joined-up IT system stretching across the NHS should be prioritised before patient care can be truly overhauled by technology.

RCGP research shows that, if nothing changes, around 80% of practices could soon be using outdated IT systems that are insufficient for the future of healthcare, according to Pharma Times.

In response, the British Medical Association (BMA) has backed up the RCGP’s ‘walk before we can run’ position

Research shows lukewarm response to video GP consultations

Practice Business

Research shows that patients aren’t as interested in video consultations as many people – including GPs, app developers and healthcare leaders – expected

New research from askmyGP shows that patients aren’t embracing video calls as much as NHS England anticipated.

According to MobileBusiness, patient demand for video consultations with their GP is lagging behind other health app features.

Messaging, phone conversations and face-to-face consultations are still preferred.

The survey’s data was gathered during the first quarter of 2019 from a sample of 213,000 patients from 21 practices.

In just 0.1% of cases, patients requested a video consultation – compared with 47% who wanted a telephone conversation, 28% for secure messaging and 25% for face-to-face appointments.

The research suggests that the appeal of video appointments may have been over-estimated by GPs, app creators and NHS England alike.

Predictive Analytics-Driven Telehealth Program Lowers ED Visits by 20%

Home Healthcare News

In recent years, the U.S. health care system’s shift toward value-based reimbursement has given home health providers cause to test all sorts of approaches aimed at reducing hospital readmission rates or preventing unnecessary trips to the emergency department.

Predictive analytics-driven telehealth outreach programs that risk-stratify patients based on medical vulnerability and other factors can be particularly impactful, findings from a recent study suggest.

Digital transformation is putting government data at risk

Beta News

The push towards digital transformation in the US government is putting sensitive data at risk, according to a new report.

Almost all (98 percent) of respondents from federal agencies report that they are using sensitive data within digital transformation technology environments. Yet, less than a third of respondents are using data encryption within these environments.

Technology is the tool of digital transformation, not the outcome

IT World Canada

Migrating to a multi-cloud environment that allows for agile method and DevOps approaches is difficult enough from a technology point of view, but it’s the business challenges of managing people at risk that pose the real barriers, shared attendees at a Toronto event.

As intangibles economy all-stars Uber, AirBnB, and Spotify have proven in recent years, a winning business model is no longer about manufacturing physical products and holding key assets. It’s about using data to harvest insights and facilitate a consumer-pleasing experience. It’s not about Earth-shattering technology, it’s about a smart application of it.

Interview: ‘Networks hold key to a smart system future’

Utility Week

“I genuinely believe that working for a distributor is where the action is” says Northern Powergrid’s policy and markets director Patrick Erwin. He shares his vision for its key role in the smarter system of the future, with Utility Week magazine editor Suzanne Heneghan

Patrick Erwin has a small office for a “big picture” man – or maybe it just feels that way. While every one of his responses is painstakingly considered, the policy and markets director at Northern Powergrid spontaneously makes a powerful argument that networks are key to the smarter system of the future.

It’s a vision that looks all the more compelling once you check out his CV. Erwin has strong commercial nous, honed over several years of working across a broad range of industry roles.

He has also spearheaded some of the most important initiatives shaping the energy sector today. It was Erwin who set up the Infrastructure Planning Commission, and who helped drive initial work for the Climate Change Act. He also led on early plans for two energy bills, and has spent time at the Department for Environment, Food and Rural Affairs and the then-Department of Energy and Climate Change.

Beijing defends Huawei amid row over role in UK’s 5G network


The UK should make “independent” decisions about whether to let Huawei help build its 5G network, according to China’s ambassador in London.

The US, Australia and New Zealand say the Chinese firm is a security risk because of its ties to the state.

But writing in the Sunday Telegraph , Liu Xiaoming said Britain should resist pressure from other nations.

He said risks should be taken seriously but added the company had enjoyed a “good track record on security”.