Details of the changes and the relevant documents are contained in the file above


  1. File naming conventions added


    1. Delivery mechanism defined


  1. CCS framework information redefined


  1. Customer Acceptance Testing cost added


  1. CCS template column removed


  1. HSCN CNSP ID length reduced from 16 to 8 characters


  1. Support for Overlay services removed


  1. Updates following RM3825 development and supplier feedback


  1. Contract start date added to Order


  1. Contract end date added to Inventory


  1. Payment Date added to Invoice


  1. Credit Reason added to Invoice


  1. The following 6 items have been added to the service description:
    1. Availability e.g. 99.98%
    3. HSCN Internet runs over connection … Yes/No
    4. Max Contention (for DSL) e.g. 30:1
    5. Is CPE Managed, unmanaged, or no CPE included in service [MANAGEDCPE|UNMANAGEDCPE|NOCPE]
    6. Supplier product code (added at request of MLL) The following items were considered, but have been excluded: •
      1. Service support hours •
      2. PSN flag •
      3. VRFs •
      4. Burstable/Flexible/Dynamic bandwidth flags •
      5. CPE make/model •
      6. Cloud service access •
      7. Pay as you go billing indicator
    7. The exclusions were made primarily on one or more of: •
      1. Precise definition with sufficient flexibility and without ambiguity was not possible (or at least not straightforward) •
      2. A general desire to make a simple as possible •
      3. Overlay services are (debatably) not HSCN
    8. See attached the draft of the latest CNSP reporting template.

The following CN-SPs were consulted

  1. Convergence (Group Networks) Limited
  2. MLL Telecom Limited
  3. Redcentric Solutions Limited
  4. AdEPT Telecom PLC
  5. British Telecommunications PLC
  6. Piksel Limited (Carelink)
  7. Daisy Communications Limited
  8. Exponential-e Limited
  9. IT Professional Services Limited
  10. KCOM Group Public Limited Company
  11. Level 3 Communications UK Limited
  12. Node 4 Limited
  13. NYNET Limited
  14. OCSL Managed Services Limited
  15. Updata Infrastructure (UK) Limited
  16. The Networking People (Northwest Ltd)
  17. Virgin Media Business Limited


Status – The change is accepted without comment

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