Delivering Internet First – Working Groups Kick-off Webinar

Innopsis

To support the government strategy of moving to internet-based provision and the architecture principles described in the Secretary of State technology vision, The Future of Healthcare, NHS Digital has been asked to:

  • define the minimum set of standards to which systems and networks should be aligned
  • consider the future network provision across health and social care
  • provide guidance and support for the remediation of digital services in health and social care so that they are presented over the internet

Following the publication of the Internet First policy and guidance in May 2019, NHS Digital would like to work with industry and health and social care organisations on the next stage to deliver Internet First.

A number of working groups will be established to support the development of the Internet First Target Operating Model (TOM) and associated network connectivity model.

An initial ‘open’ webinar is scheduled for IT leaders in industry and health and social care organisations for Wednesday, 18th September at 12:30 pmThis will be followed by a series of specialist working groups between September and December 2019.

Firms urged to scan networks for major BIG-IP load balancer flaw

IT Pro

Compromised devices are difficult to detect and can act as a springboard for further attacks

Organisations are being urged to scan their networks for signs of compromise after the discovery of a coding flaw in F5 Networks’ BIG-IP load balancer that could allow an attacker to intercept and steal sensitive data.

The flaw in the load balancer, used by many large organisations like banks and government agencies to streamline the flow of web traffic, involves injecting a staging payload into F5’s iRules engine.

This is very difficult to detect, but hackers can, in some cases, execute the attack by simply submitting a command or piece of code as part of a web request the technology will then execute. 

From there, attackers can then take full control over the BIG-IP instance by connecting to local management services or scanning the victim organisation’s internal networks

80% of the UK suffers poor 4G coverage

Expert Reviews

Subpar 4G coverage is a real issue – with millions of UK residents suffering

4G coverage has become an increasingly crucial part of everyday life. Whether you’re using it to check the news, communicate online or navigate your way around town, 4G mobile coverage is a veritable essential in 2019.

But a recent investigation has found that 80% of the UK goes without full 4G coverage, suffering from poor connections and signal blackouts. Consumer association Which? analysed Ofcom data, discovering that countryside, towns and cities alike are all vulnerable – although the worst affected areas are in rural Scotland, Wales and Northern Ireland.

The study examined all 650 constituencies in the UK, concluding that a whopping 524 of them (81%) housed constituents unable to get 4G coverage from one of the four main mobile operators: EE, O2, Three and Vodafone.

UK Government To Spend £250 Million Creating a National Artificial Intelligence Lab

Computer Business Review

“Health tech revolution”

The UK government has pledged £250 million towards the research and implementation of AI technology throughout the health service.

The funding will be used to create a national artificial intelligence laboratory that will be tasked with bringing healthcare workers and industry together to produce AI-based healthcare services.

Health Secretary Matt Hancock commented in a release that: “We are on the cusp of a huge health tech revolution that could transform patient experience by making the NHS a truly predictive, preventive and personalised health and care service.”

The AI lab will aim to improve cancer screening by speeding up the testing of results and will also be tasked with identifying patients that are most at risk from heart disease.

The lab will also try to drive down costs in the NHS by creating predictive models that can better estimated the level of resources needed across the NHS such as beds and drugs.

Part of the labs responsibilities will be the upskilling of current NHS staff so that they are familiar with the emerging technologies.

How To Ignite Your Company’s Digital Transformation

Forbes

The digital age has dramatically changed the relationship that companies have with their customers: armed with more information than ever before, customers are now in the driver’s seat. They decide who they’ll buy from, what they want to pay, and even what the product should be. It’s an enormous reversal from the days of “this is my product or service and here’s why and where you should buy it.” 

While most businesses are aware of that shift, many are woefully unprepared to deal with it; everyone wants change, but no one wants to be individually changed. But if executives don’t rethink their businesses from the customer perspective and create a genuine and authentic relationship that creates value for all, then they may not be around in several years. Digital is an existential threat.

The public sector gets serious about customer experience

McKinsey

8 things you should know about customer experience in the public sector.

Customer experience (CX) is getting more important everywhere — including in government. Citizens are accustomed to the experiences offered by companies from Amazon to Zillow and now want the same from governments. In this survey, we look at how the public sector is faring in a challenging environment. There are plenty of lessons here for private- sector leaders, too.

Thought GDPR was a headache? Try data transfers after a no-deal Brexit…

Diginomica

Experts warn that a no-deal Brexit could cause problems for millions of UK organisations, as the UK will be relegated to third country status.

Did the introduction of GDPR require a lot of thinking, investment and changes in your organisation? Even though there was a significant lead time and a decent amount of education around it prior to its introduction? Well, data transfers between the UK and the EU in the event of a no-deal Brexit could make GDPR look like a minor inconvenience in comparison. That’s the view of two academics, who are warning that preparations need to be put in place imminently if the government’s plan is to crash out of the EU at the end of October. 

We at diginomica/government have already warned that UK organisations storing data within the EU could be storing that data illegally under a no-deal scenario and that access to data stored in algorithms could be unextractable. 

Ofcom bills BT £3M+ for amateur accounting

DCL Search

Ofcom has hit BT with a £3,727,330 bill for reporting inaccurate financials to the regulator, leading to the telco paying lower administration fees for five years.

One of the ways in which Ofcom funds its activities is to charge certain companies an annual administration fee. This fee is determined by the total revenues generated by the company. As BT reported inaccurate results between 2011 and 2015, it paid lower administration fees throughout this period.

“BT’s cooperation with Ofcom in relation to this investigation has been extensive and productive,” Ofcom said in the report.

“Upon discovery of its error, BT informed Ofcom and committed to remedying the consequences of its error. BT has also undertaken extensive work to ensure that its final resubmitted turnover is complete and accurate; had Ofcom had to carry out this work itself, it is likely to have required significant resource and time to complete.”

Although BT does not have the most glimmering record when it comes to accounting in recent years, the telco did own up to the error rather than Ofcom being informed by a whistle-blower.

GTT to offload assets to cut mounting debts

DCL Search

Senior management at American network operator GTT Communications have admitted that they are seeking to sell-off non-core assets in order to reduce the firm’s $3.2 billion debt burden.

The asset sell-offs would also allow it to focus on cloud networking services, president and CEO Rick Calder said during the firm’s latest quarterly earnings call.

The great sell-off

GTT Communications (formerly Global Telecom & Technology) is headquartered in McLean, Virginia. The company operates a Tier 1 network and provides IP transit and MPLS transport services to enterprise, government, and carrier customers in over 100 countries.

The company’s second-quarter results released last week, however, showed the firm was struggling, with revenue coming in well below analyst expectations, as well as losses growing above anticipated levels.

In the second quarter, GTT reported a net loss of $33.3 million compared to a net loss of $136.3 million the same time last year. This year’s Q2 loss was up from its net loss of $27.3 million in the first quarter, and the growing loss was “primarily the result of non-recurring costs.”

“From the beginning of 2017 until now, we have closed and integrated 10 acquisitions and nearly quadrupled the size of the firm,” Calder said. At the time of publication, GTT had a market cap of $457m.

These acquisitions included GTT buying British network and infrastructure specialist Interoute for $2.3 billion in cashback in February 2018, and last month it also said it was acquiring telco and IT provider KPN International for $56m in cash.

“Each of the companies we acquired had a flat or declining trajectory at the close,” Calder said in the earnings call. “And while we have not yet returned to growth, we have assembled all the right components to return to growth in the future.”

GTT’s troubles may not be entirely over, however.

On Monday, Pomerantz LLP, lawyers specializing in securities issues, announced it is investigating claims on behalf of investors of GTT Communications.

“The investigation concerns whether GTT and certain of its officers and/or directors have engaged in securities fraud or other unlawful business practices,” the law firm said.