The Digital Office of Scottish Local Government, through its DO2.0 Business Plan, has asked Scottish local authorities to advance their work on robotic process automation (RPA) and artificial intelligence (AI).
The organisation wants the authorities to make plans for the procurement of services needed to take their work forward.
The new business plan has been published by it ahead of the start of the Digital Office 2.0 programme. The organisation, which is set to complete its original term of three years, has outlined its goal for the next two years.
Backed by all the 32 Scottish local authorities, the digital office has outlined priority actions to be taken up under six portfolios that include digital health and care, digital learning and teaching, digital place, digital council, digital foundations, and digital leadership and skills.
Under digital council, the organisation said that the priority is to push local governments to develop the use of RPA and AI alongside Scotland Excel, the Scottish government’s Centre of Procurement Expertise. The organisation is calling for the local authorities and the procurement body to adopt a common approach for buying and implementation, and for creating a pipeline of common business challenges.
Under digital place, the Digital Office has asked the authorities to work in collaboration with Convention of Scottish Local Authorities (COSLA) and the Scottish branch of the Society of Local Authority Chief Executives and Senior Managers (SOLACE) to come up with a common platform for Digital Participatory Budgeting by 2021.
The organisation stated: “One of the key success factors of the first three years of the Digital Office has been the cross-professional and cross-sector communities that have developed that have enabled cross-council collaboration, and sharing of experience.
“The Digital Office will draw upon this success by continuing to support and foster existing communities (through meetups and events, and online communications tools) and develop new communities, aligning them where possible to capability frameworks such as DDaT.”