ITS is responsible for annual ICT expenditure of around £35 million and has over 220 staff who support approximately 70,000 users across nearly 300 services and systems. ITS handles over 15,000 incidents and 35,000 service requests from its HSC customers per year.
Although primarily based within Centre House in the Belfast City Centre, ITS has small offices in Londonderry, Armagh and Ballymena
ITS provides a cost effective means of delivering regional ICT projects and services to HSC operating to industry best practice and providing improved levels of service availability and resilience to meet the needs of all stakeholders.
Information Technology Services ( ITS )
Centre House, 79 Chichester Street
Telephone Number – (028) 95362200
Technology Framework Agreement
Business Services Organisation Northern Ireland “BSO” wishes to award a Framework Agreement to supply a wide range of IT and related equipment and services. The framework will be in 2 Lots:Lot 1: Service Delivery, Transformation and Operational Services; andLot 2: Technical Advice and Support.Lot 1 will have 3 suppliers and Lot 2 will be a single supplier lot.