Framework OwnerNHS England
Framework Type – Framework

Framework Term – 2 + 2 years

Framework Scope

The Health Systems Support (HSS) Framework provides a quick and easy route to access support services from innovative third party suppliers at the leading edge of health and care system reform, including advanced analytics, population health management, digital and service transformation. It can be used by any NHS organisation, including NHS Trusts, Clinical Commissioning Groups (CCGs), national Arm’s-Length Bodies, local authorities and a wide range of public sector bodies where they are supporting Integrated Care Systems (ICSs), Sustainability and Transformation Partnerships (STPs), or health and social care in general.

The Framework focuses particularly on services that can support the move to integrated models of care based on intelligence-led population health management. This includes new digital and technological advances that help clinicians and managers understand a population’s health and how it can best be managed.

ICSs and STPs can use the HSS to access innovative technologies and digital vendors as well as experienced development partners and coaches, to help develop and deliver population health management capabilities and drive forward system reform.

The framework has been structured around three areas:

  • Infrastructure: encompassing Electronic Patient Records and place-based digitalisation; local health and care records across different care settings; and primary care IT support and cyber security;
  • Intelligence: targeted population health analytics and digital tools for system modelling, actuarial assessment, planning, research, risk stratification and impactability modelling, and clinical decision support tools;
  • Impact and Intervention: transformation and change support; patient empowerment and activation (including self-care support, personalisation, assistive technologies and remote consultations); demand management and capacity planning support solutions; system assurance and provider modernisation; and medicines management support.


Tender PIN Date
Tender Pre-engagement Date
Tender Release December 2019
Tender Close 10th January 2020
Tender Award
Framework Start Date
Framework End Date
Framework Extension Date

Suppliers Awarded

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