Change Control Notice

00016_20170917 to 00025_20191127 HSCN Compliance CR Form

Change Reference:  – 0024 20191127

Title:  – HSCN Obligations

Date – 27th November 2019

Change to:- Obligations Framework 4.3.3 – Stage 3

Dialogue: – Column H of the Obligations Framework references stage 3 compliance. We have received feedback that this is often confusing, so this change is to clarify that stage 3 aspect of the process which fits into the category of ongoing live operational performance management. There are two categories for this area which are covered in the HSCN design document. An annual health check/certificate update/BCDR plans and the on-going review of performance against the OF.

This change is simply updating the stage 3 references to Stage 3 (Live Operational Performance Management).

This is simply to provide clarity around the stage 3 wording as we’ve been asked by numerous suppliers how they pass “stage 3” but it is simply an on-going review so I’m hoping this minor update provides that clarity.

Change reason – To correct mistakes or add clarity.

Change Level – MINOR. 


Comment 1 –

We have reviewed the content but I advise is unable to review fully as the documents refer out to other documents which have not been made available. Can you arrange please for all referenced documents to be made available  to undertake a full review?

Response 2 –

All documents should be available. Please indicate which documents you require?

Comment 2 –

Our view is this change should be reclassified to “Major” due to the amount of work required to effect the changes. For example for 0017 20191127  our view is the move away from ANM to Secure Boundary as a Major change requiring time to impact the change and develop an implementation plan as well as, of course, the time to deploy. Whilst we has been provided with a draft Connection Guide, we can only evaluate the impact upon receipt of the final Guide.

Response 2 –

Due to comments made, extra time has been allowed to bring all the recent changes (0016 onwards) to effectively become Major.

Comment 3 –

A commercial review of the proposed changes is required.

Response 3 –

Please can some more information around this comment be provided. NHS Digital don’t believe that the move to Secure Boundary from ANM means any change to the commercial model.


This change has NOT been accepted.

Remedial Action – 

  1. All referenced documentation to be provided.
  2. Further time is to be allowed (to be advised) for review following distribution of documentation.  

The following CN-SPs are consulted

  1. Convergence (Group Networks) Limited
  2. MLL Telecom Limited
  3. Redcentric Solutions Limited
  4. AdEPT Telecom PLC
  5. British Telecommunications PLC
  6. Piksel Limited (Carelink)
  7. Daisy Communications Limited
  8. Exponential-e Limited
  9. IT Professional Services Limited
  10. KCOM Group Public Limited Company
  11. CenturyLink Communications UK Limited
  12. Node 4 Limited
  13. NYNET Limited
  14. OCSL Managed Services Limited
  15. Updata Infrastructure (UK) Limited
  16. The Networking People (Northwest Ltd)
  17. Virgin Media Business Limited
  18. Limited
  19. Gamma Telecom
  20. GTT
  21. High Speed Office
  22. Intercity Technology Ltd
  23. IQVIA Solutions UK Ltd
  24. Logicalis
  25. Telefonica UK Limited
  26. Vodafone
  27. CANCOM UK Managed Services